Effective date: May 25, 2018
SiteWon collects the following data from users.
Website Cookies: Cookies are used to collect and to monitor the navigation history for users visiting the SiteWon website and using the SiteWon services.
IP Addresses: IP addresses are used for identification of visitors and for location tracking.
Marketing: SiteWon offers various marketing subscriptions including various informational and marketing email newsletters. During these subscription processes, your name and email address will be collected.
Service Registration: When subscribing to a SiteWon service, you will provide personal information including: first name, last name, email address, custom password, billing address including city, state, country, and ZIP code, telephone number, credit card information, and various details about your businesses including business address information, business contact details, and various auxiliary business data in the form of files uploaded to the SiteWon service including (but not limited to) business logo image files, business domain names, and descriptions of services.
Device information: SiteWon services collect information about the devices you use to access the Services including IP addresses used to identify your location, operating system used by the devices, hardware specific identifiers for the devices.
Customer Service:When you request technical support from SiteWon (including the use of the SiteWon chat service), diagnostic logs including your name, email, diagnostic information, and system configuration information are collected.
SiteWon may not share any individual customer’s information with anyone except contracted partners and third parties without first obtaining written approval from the individual.
At its discretion, SiteWon may use a visitor’s personal information to analyze patterns of usage for Services, to contact a user to clarify suspected inaccurate information, or to respond to a customer service issue The personal information used for these operations may include name, email, phone number, or other contact data.
SiteWon uses personal data to create, to update, and to manage accounts for SiteWon Services and to communicate with you in a variety of ways including report processing, email correspondence, chat correspondence, telephone communication, and remote meeting communication.
In addition, SiteWon processes your personal information to monitor and to refine Services and to provide technical support.
SiteWon may disclose your personal information to contracted third parties who act for or on our behalf to provide additional functionality or services (e.g., payment processing, file storage systems, or email processing). In addition, at its discretion, your personal information may be shared with appropriately verified legal authorities if SiteWon determines that such disclosure is necessary to comply with reasonable legal requests or to comply with laws or ordinances. In all other cases, SiteWon may not share or distribute your personal information.
SiteWon secures your personal information using a variety of technologies and protections. During the transfer of the personal information from a client web browser to a SiteWon server or Service, a validated SSL/TLS certificate is used to provide transport-level encryption. In addition, the personal information that you supply is stored on secure servers.
Please note it is your responsibility to ensure the confidentiality and security of the credentials used to create your SiteWon account including your user password. Please do not share your personal SiteWon password with any unauthorized individual for whom you do not wish to share any or all of your personal information.
Your personal information is retained as long as you use SiteWon Services. If you decide to terminate your SiteWon Services accounts, you may request that your personal information be completely removed from SiteWon-controlled databases. You may also request the termination of any direct marketing requests from SiteWon by following the appropriate unsubscribe instructions in the marketing communication.
The SiteWon Services may include links to third-party websites and services that are not operated by SiteWon. When you click these links, you will be directed away from SiteWon Services. The presence of a hyperlink to a third-party website does not reflect an endorsement by SiteWon on the accuracy of information presented by the third-party. Please note that if you navigate to a third-party website or digital resource, these third-party websites or resources will be governed by separate privacy policies that are not under SiteWon’s control or management.
The SiteWon Services are not intended for use by minors. Consistent with the requirements of the Children’s Online Privacy Protection Act, if SiteWon directly receives any information directly from a child under age 13 without the verified consent of that child’s legal guardian, SiteWon’s only use of that information will be to directly respond to either the child or to the child’s legal guardian to inform the child that they cannot use the Services.